Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Introduction
Hatiperi Foundation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, sign up for our newsletter, or contact us.
We are based in Zimbabwe and operate in compliance with Zimbabwean data protection laws. By using our website, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Make a donation (name, email, phone, address, payment information)
- Sign up for our newsletter (email address)
- Contact us via our contact form (name, email, phone, message)
- Apply to volunteer (name, email, phone, skills, availability)
- Register for events or fundraisers
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Pages you visit and time spent on our site
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- Process and acknowledge your donations
- Send you updates about our work and impact
- Respond to your inquiries and messages
- Manage volunteer applications
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing donations, or sending communications.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Protection of Rights: We may share information to protect the rights, property, or safety of Hatiperi Foundation, our supporters, or the children we serve.
Payment Information
All donation transactions are processed through secure payment gateways. We do not store complete credit card or banking information on our servers. Payment details are encrypted and handled by our PCI-compliant payment processors.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers with firewalls
- Regular security updates and monitoring
- Limited access to personal information by authorized personnel only
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another organization
To exercise any of these rights, please contact us using the information at the bottom of this policy.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@hatiperi.org
- Phone: +263 77 573 2235
- Address: Harare, Zimbabwe
Have Questions About Your Privacy?
Our team is here to help with any privacy concerns or data requests.
Contact Our Privacy Team